Wednesday, 18 December 2013

Telecom Testing with Genesys framework - Cupertino, California

Telecom Testing with Genesys framework
 
Location: Cupertino, California

Job description : Telecom testing
 
Description:
Understanding the working of a contact center,Should have fair knowledge on basic CTI concepts, ACD and IVR,

Fair knowledge on Genesys Framework ( Tserevr, Statserver, URS),Add, Change, Delete phone extension and user configuration in Genesys as needed,Fair  knowledge on Genesys Inbound and Outbound,Knowledge on Multi-Channel Routing (MCR) is an advantage,Flair for writing test cases on contact center  scenarios,Knowledge on CCPulse+ is an advantage,Should have fair knowledge on SIP technologies,Call Flow Analysis,Design and execute test scenarios and  scripts,Define and perform regression, performance and stress testing,Plan test schedules in accordance with project scope and delivery dates

Please email your resume to kbschennai@kbsconsultants.com
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Regards,
Priya
KBS consultants
Flat H, Kulothungan Apartments,
No 5, Dr Natesan Road,  Ashoknagar,
Chennai, India. 600083
Ph: +91-44-24895341 / 24853296
+91-44-23719622 ( Global Placements Division)
Email : priya@kbsconsultants.com
Web : http://www.kbsconsultants.com/