Jobs Title:Remedy Architect
Jobs Location: OMAHA, Nebraska
Broad experience of defining all aspects of a solution, including ITSM platform, networking, applications, security, data, monitoring, integration, user interface
Thorough understanding of integration techniques including web services, API, database, etc.
Development of business architecture solutions using formal methodologies/processes/practices
Proficient in most architectural disciplines (i.e., Business, Application, data and Technical)
Effective people and delivery management skills
Strong leadership and negotiations skills
Facilitation and process design
8 - 10 years of experience with BMC ITSM suite mandatory
Expertise with implementing BMC Remedy ITSM v8.x, specifically Service Request Management, Configuration Management, Service Desk, AR System Development
At least one successful implementation of BMC SRM and Portal / Similar technology and Atrium Configuration Management database implementation
Ability to integrate diverse software applications into single system is highly desirable - API, WebServices, ARDBC, other
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